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Frequently Asked Questions

Greetings! The information on this page will help you get the most out of your time with us. (Haven't registered yet? Get started here.)

Need anything else? Email us at and we'll respond right away.

When is the event?

MarTech took place live online Tuesday, September 14 through Wednesday, September 15. Check out the agenda for details.

All sessions and keynotes are now available for viewing on-demand.

How long will I be able to watch on-demand sessions?

On-demand sessions will be available for viewing until December 31, 2021.

How do I log into the event?

Click here to log into MarTech using the email address you used to register for the event and the password you set up during registration. If you don't remember your password, click here to reset it.

How do I watch sessions?

Each session on the agenda has its own "Watch" button. Click this button to begin watching a given session.

Can I create a personalized agenda?

Yes! Building your own agenda is fast and easy. Log into your MarTech account and follow the instructions at the top of the page. Once built, your personalized agenda will be accessible via the My MarTech link at the top of your screen (this link only displays when you are logged into MarTech).

You’ll be able to start watching sessions directly from your personalized agenda (or the main agenda if you prefer). Visit the main agenda to see a complete list of sessions, speakers, and sponsors.

Can I get a copy of the PowerPoint presentation?

In most cases, yes! Be sure to check out the "Dig Deeper" section in each session room to download a PDF version of the presentation (if available) and any other resources the speakers may offer.

Sponsored sessions also feature "Book A Demo" and "Email Us" buttons within their session console -- if you're interested in connecting further with that speaker.

Can I ask the speaker questions during the presentation?

Now that the live event has concluded, the chat feature is no longer available. But check out the Dig Deeper section for info on the speakers, including their Twitter handles.

The video window is too small... what do I do?

If you find a slide hard to read, we recommend you increase the screen size. To do this, you can either click the Full-Screen button on the video player (please note: this will hide the chatbox) or try modifying your screen zoom by clicking COMMAND and the – key (Mac) or CTRL and the – key (Windows).

The video keeps cutting out... what do I do?

You’re likely experiencing a bandwidth issue -- use a hardwired Internet connection if possible.

The video is playing but I can’t hear anything… what do I do?

Check out your computer's audio settings to ensure they're set properly -- and hover over the video window to adjust the volume within the session room.

All this is great... but I haven't registered yet!

What are you waiting for? Registering is fast, easy, and free. Get started here:

Hey! I have more questions!

Send an email to and we’ll respond ASAP. Enjoy the event!